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Payment Policy
At My Match Hoodie, we aim to provide a seamless and secure checkout experience for our customers. Below are the payment methods we accept and some important notes regarding payments:
Accepted Payment Methods
We accept a variety of payment options to make your shopping experience convenient and accessible:
-
Credit/Debit Cards:
- Visa
- MasterCard
- American Express
- UnionPay
-
Digital Wallets:
- Apple Pay
- Google Pay
- Shop Pay
-
Online Payment Platforms:
- PayPal
Payment Security
- All payments made on our website are processed through secure and encrypted payment gateways to protect your personal and financial information.
- We do not store your credit or debit card details on our servers.
Currency
- All transactions are processed in USD ($).
- If your bank account is in a different currency, your payment will be automatically converted by your bank or payment provider at their exchange rate.
Payment Confirmation
- Once your payment is successfully processed, you will receive an order confirmation email with your purchase details.
- If you do not receive the confirmation email, please check your spam/junk folder or contact us at service@mymatchhoodie.com.
Failed Payments
- If your payment fails, please double-check your payment details or try an alternative payment method.
- For assistance with payment issues, feel free to contact our support team at service@mymatchhoodie.com.
Refunds
- Refunds (if applicable) will be processed back to your original payment method. Please allow 5–7 business days for the refund to appear in your account, depending on your payment provider.
If you have any questions about payment methods or encounter any issues during checkout, please don’t hesitate to reach out to us at service@mymatchhoodie.com. We’re here to help!